Trusted Shops Buyer Protection UP TO €2,500
All purchases made on Bikenos (destination Italy and Germany) are covered by additional protection in addition to the 14-day right of withdrawal and the legal guarantee.
This completely free protection insures all purchases for a maximum amount of 2500€
Read moreShow lessWhen can I benefit from Buyer Protection?
The package was lost in transit, presumably it was handed over to neighbors or simply left somewhere without permission.
You canceled and/or returned the order, but the store has not refunded you.
After your order, the online store declared itself insolvent or was no longer reachable for other reasons and you did not receive the goods or your refund.
How can I activate Buyer Protection?
If you are not registered in Trusted Shops, after each order a pop-up will be displayed on the summary page where you can activate protection with a simple click.
Read moreShow less
For more information visit the Trusted Shops website by clicking here.
Read moreShow less
