What does it mean to be Trusted Shops certified?
Bikenos is proud to be certified by Trusted Shops, a leading trust mark for online shopping in Europe. This certification stands for high quality, security and transparency. By shopping with us, you will enjoy a safe and secure online shopping experience.
Benefits for our customers
- Extra security for payments: In Italy, protection up to €2,500, while in Germany protection is up to €100 thanks to the Trusted Shops money-back guarantee.
- Buyer protection: Free protection on orders for a period of 30 days.
- Verified Reviews: Allows you to read authentic reviews on Bikenos written by our customers.
Enabled Countries
Currently, Trusted Shops services and our money-back guarantee are available for orders placed in Italy and Germany.
How does it work?
At the time of purchase, you can choose to activate buyer protection. In the event of problems with an order, such as non-delivery or disagreements over return, you can receive assistance in recovering the amount spent. The conditions of the protection may change over time and are always visible in the popup that appears after the order, where you can activate it.
How to activate the protection
Activating the protection is simple: after completing your purchase, you will receive an invitation to activate the guarantee via a confirmation e-mail. Follow the instructions provided by Trusted Shops and you will be protected immediately.
For more information about Trusted Shops and customer benefits, visit www.trustedshops.it.